Samsung Galaxy S Advance I9070 Network Problem

I recently purchased a brand new Samsung Galaxy S advance for INR. 19,500. The price was Rs. 23,000 a few weeks back and suddenly dropped to Rs. 19,500. So I grabbed this opporutnity to buy my first dual core processor Android phone and for the price I am paying, It was a pretty good deal.

My misery started from the first dayonwards, I was facing a horrible network problem. The phone won't even survive 5 hours with network signal.

 If I keep the phone idle in an area which shows full coverage, within few hours my phone will show a blocked sign instead of network signal. It gets fixed every time I switch off and switch on the phone. Sometimes i even have to take the battery out and place it back. I had to do it 4 or 5 times on the first day itself.

On the second day.I took it to the dealer and the sales rep said that the problem is with my sim card and my network provider (Idea).I believed them and tried replacing the sim with my Airtel sim (my office number) but no use.

On the third day, the shop salesman asked me to show it at the samsung service center. I asked him for a replacement as I had received a defective peice. But he said that thet are helpless and I need to complete some formalities at Samsung service center to get my handset replace with a new one.

So I visited Samsung service center and waited almost one hour to get to speak to a customer care executive who checked my phone and asked me to change my sim from 32k to 64k and the problem will be solved.

I visited my service provider and got my 32k sim card replaced with a 64k sim.. But network problem remained unchanged. I showed it again at Samsung service and they said they need to get the software updated. they made me wait another two hours (for God knows what) and finally gave me my mobile and assured that the problem is resolved. I was more than happy finally but before reaching back home, I lost the network signal again.

I was frustrated beyong words and rushed back to the Service station and asked them to replace the handset. After lots of arguments , they finally agreed to replace my handset. I got my handset replace with a brand new one. But guess what ? Even that too had a network problem.

Everyone at the samsung service knows that this model has some network issues but they pretend as if nothing is wrong with the handset and its a rare case. Instead of helping the customer, they will make u leave the place by giving some vage excuses.

If anybody is facing the same problem, dont waste your time trying to change the sim or network provider. The problem in the first place is with this handset model Samsung Galaxy S advance I9070. The best thing you can do is to replace the handset with a brand new one. (you might be lucky enough to get a non defective handset) or try to get a refund or sell off the handset for any price possible and go for some other model.

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